Outbound Inbound

Our outbound call centre is a business activity where a collection of call centre agents make outgoing calls to your prospective or existing customers. This activity is usually technology enabled – typically using a predictive dialler – so that large numbers of calls can be made per hour.

Inbound and outbound customer services we provide various forms of support to your customers by telephone. Inbound customer service is the traditional approach to telephone-based customer service. Here, the customer calls us company with a service request or an inquiry.